Cloud PBX
Utilizing a Cloud PBX gives you the freedom of physical equipment. This allows you to free up valuable space in your office as well as cut those ugly cables in your IT room. Our Cloud PBX system will take over all responsibilities of your existing phone system with additional features! This will save your company thousands of dollars in equipment costs, labor for installation, wiring, configurations and more!
These systems are very configurable and come with many features that would normally need to be added to existing PBX devices. Make the move today to becoming less dependent on expensive equipment!
Automated Attendant
Auto-Attendants will assist your company, no matter how big or small, by ensuring that your customers are calling the right person the first time. This will not only limit the amount of operators you have, but will allow you to have a full menu system to guide your calls for you!
Call Queue Groups
Using a call queue, your customers will be put into the queue and wait their turn to speak to a representative. Multiple queues can be put in place for each department with customized messages to be played while customers are on hold and analytics keep track of your queue performance.
Call Recording
Our Cloud PBX has the option to record ALL inbound and outbound calling. These recordings can assist your business not only in ``He said she said`` arguments, but even court cases where proof is needed. This also gives you access to monitor your employees quality of service!
Internet Based Faxing!
Paperless Faxing
It is time to drop the old method of faxing! Our cloud PBX also comes equipped with Internet Faxing. This means no paper, no toner use, no scanning! Everything is easy as sending or receiving an e-mail! Attach any document to an e-mail and it will be faxed electronically, even if it is received by a fax on the other side!
